Associate Client Partner

5 - 10 Years

Job Description

Roles& Responsibilities

  1. Assisting in achieving Revenue
  2. Assisting in achieving EBITA for assigned Client
  3. Ensure Client is updated on the job status
  4. Managing day to day communication with the bank
  5. Managing and resolving escalations with the bank
  6. Highlight / Escalate internally in case of matter of importance
  7. Highlight exceptional report findings with Bank with Action Plan
  8. Ensure quality and qty is delivered
  9. Ensure that the processes are followed as per the guidelines set and MIS is communicated in timely manner
  10. Finetune process with proper approval and retain the processes.
  11. Ensure TAT is met
  12. Ensure that the dispatches are prioritized as per the bank's requirement
  13. Ensure that the dispatch reports are emailed to bank in the format agreed.


Exposure to various printing machines and methods of execution at various departments


  1. Job Knowledge
  2. Team work
  3. Technical expertise
  4. Timeliness, Housekeeping
  5. Interpersonal Skills
  6. Analytical
  7. Result orientation
  8. Managerial Skills
  9. Innovation Management

Perks and Benefits 

Insurance + Other statutory benifits

Salary: INR 4,00,000 - 8,00,000 PA.

Industry:Printing / Packaging

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Operations Manager


Desired Candidate Profile

Please refer to the Job description above


PG:MBA/PGDM - Any Specialization

Doctorate:Doctorate Not Required

Company Profile

Manipal Technologies Limited

With modest beginnings as the back office of Syndicate Bank in 1941, Manipal Technologies has had a flourishing growth curve over these years, whilst expanding its repertoire of services across disparate business verticals.

Quick to gauge an opportunity, with sound business acumen, has led the founders of Manipal Technologies to innovate with their integrated solutions across industry verticals like Banking, Telecom, Education, Media Publishing, Consumer Goods and Retail, Financial services, Aviation & Transport and the Public sector. Their offerings have largely focussed on delivering secure and hassle-free financial transactions, and cutting-edge marketing and branding communications across the digital platform, to their clientele base. As these domains of secure payment transferring and targeted communications have swiftly upgraded to the "e-niche", Manipal Technologies only bettered its services and solutions to the best of industry standards.

Advocating this commercial success have been a total of over 700,000 sq. feet of production area in Manipal, Chennai, Mumbai and Delhi, and a substantial number of marketing offices across the country's major cities, ensuring that a close point of contact is always available to their customers. With an ISO 9001:2000 QMS certification, the manufacturing units are equipped with world-class technologies and high-end equipment for that on-dot perfection in their diverse technological applications.

Manipal Technologies' farsighted vision and ambitious mission are to only ensure a global footprint for the company and its members in the near future.
View Contact Details+

Recruiter Name:Ms. Vidya shenoy

Contact Company:Manipal Technologies Limited

Address :Udayavani Building, Udayavani Road, UDUPI, Karnataka - 574104,India

Reference Id:asst client manager